Are you a positive, upbeat person with experience in, and enthusiasm for, customer service? Do you care about and genuinely want to help people? Do you want to be part of a friendly, collaborative work environment? If so, you may be a great fit for the Customer Care Representative position.

Due to our continued success, we are enlarging our Customer Care Team. Briscoe is a fast-growing Long Island Security Company seeking ambitious and responsible self-starters. We provide residential and commercial security services to high value customers, offering burglar alarm, interactive video, remote grounds control and guard patrol services. Come grow with us!

Customer Care Representative Qualifications:

• Excellent working knowledge of Microsoft Office Suite, proficient in Excel and knowledge of Sedona a plus.
• Strong attention to detail, organization, and follow through skills.
• Ability to multitask in a high volume and fast paced environment.
• Ability to complete assignments on time and with high degree of accuracy and completeness.
• Ability to work efficiently and proactively with other employees within the department.
• Ability to be co-worker friendly while enforcing our policies and procedures.
• Excellent communication, teamwork, and collaboration skills.

Customer Care Representative Responsibilities:

• Data entry
• Answering phone calls and handling customer requests
• Additional administrative tasks as needed

We offer market competitive compensation; health, dental and vision plans, Paid Time Off, and 401k w/ company match.

We believe we have a unique culture and it’s something we really pride ourselves on. While we work hard, we understand the importance of recognition and fun! Throughout the year we host exciting, team building quarterly events to celebrate you and all your hard work! Along with our events, we contribute to different charities, and have a company running group, who participates in 5k’s and marathons.